Initial Contact

What happens when you contact us? You may have a vague notion or a very specific idea of what you need to have done.  We'll ask some initial questions--about the project, the product, your timeline, any hardware or software requirements, and the audience. 

We'll show you samples and offer suggestions about how to communicate what you need to get across.  There are always option in terms of medium (written, online, video), writing style, cost, timing, and combining our skills with the resources you have available.  For example, your final form for the writing might be a text file that we email to you, or camera-ready copy that we walk through the printing process. After our initial contact we'll come up with a thoroughly-researched proposal.

The Proposal

After you read our proposal, we'll get together and talk about it.  The proposal specifies a summary of the project, the number of drafts, fee schedule, deadlines, and more. When the time is right, we both sign off on it.  Then we start!

Background Research

We'll interview and read background materials to get an overview of the product or subject we'll be writing about.  There's a lot of give and take at this stage.  As we ask questions and learn more, your answers will probably help you learn more about what you want.

Outline Submission and Review

We usually submit to you an outline or detailed summary first.  You mark it up and we meet to discuss changes that need to be made.

Regular Drafts

After that, we schedule regular delivery of chapters or sections of the document.  It's an iterative process of researching, writing, reading, reviewing and revising with one goal in mind:  a comprehensive and complete high-quality work that meets your exact needs.